In each apartment is a folder with virtually everything you need to know about the local area, restaurants, services & things to do. It is a good idea to read the services page on our web site before you arrive!
On arrival coffee, tea, sugar, long life milk, toilet paper & soap are all provided. Extra supplies can be purchased in Terrigal.
Wifi & Phones
As they are privately owned apartments there are no phones in the rooms. Free Wi-Fi up to 1GB per day/device is provided FOC.
Confirmation of Booking
Once your booking has been made and the booking fee has been paid you will receive a confirmation email from us within 24 – 48 hours (during business hours). It is important you read your confirmation email as it contains important information about your holiday accommodation.
Check In/ Arrival
Check in from 2pm and our check out is 10.00am
(Variations to these times may be made by talking to management)
On Arrival buzz 99 + Bell button to get the reception.
If the reception is unattended phone 0407 268 867
Check in must be before 8pm, otherwise a late check in fee may be applicable
After Hours Check in/Arrival
If you are not able to arrive within the specified times we do offer an afterhours check in facility. To use this facility you will need to notify our office and ensure all outstanding balances are paid.
Check Out/ Departure
Check out is by 10.00am on the day of departure. All keys issued must be returned to the agent’s office by 10.00am on the day of check out. A fee of $20.00 per hour will be incurred if the keys are not returned by this time.
Naturally we provide all linen and bath towels on arrival but you do need to bring beach/pool towels etc. Please note the units are not serviced but each unit does have a full laundry.
Do not hang towels, wet costumes on the balcony glass balustrades
You will be provided with unit & common area swipe cards. If driving out of the resort the gate opens automatically.
Please obey the Stop Signs and keep to the left. Please only park in the garage marked with your unit number.
We have limited spaces in the visitor parking… If no spaces left, visitors must park off the property.
Your booking is confirmed on the agreement that no guest un-reasonably affects the enjoyment and relaxation of other guests and residents.
Guests are responsible for the repair or replacement of any damage or breakage. It is expected that you will refrain from excessive noise, as judged by management and will not be on the balcony after 11pm.
Keeping your unit tidy and placing rubbish in the garbage is very much appreciated. A special cleaning fee may be charged.
Loss of keys will incur a $30 fee/key, loss of remotes will incur a $80 fee/remote. If you wish to host more than 6 visitors, permission must be granted by management.
Guests are responsible for their own safety & behaviour.
On departure, please hand in the swipe cards to the management office in the promenade foyer and make any final payment.
How To Get Here
- Drive into the main township of Terrigal.
- Drive through the centre of town keeping
- Crowne Plaza resort on your right.
- DO NOT GO OFF THE MAIN ROAD
- Stay on the main road past the first
- Star of the Sea Apartments building,
- continuing as the road sweeps to the right.
- Follow to virtually the top of the hill.
- The main entrance is located on the right
- with a double driveway, sign & black gates
- Buzz 99 & Bell button or phone 0407268867
- “Congratulations you’ve made it!!!!”